Introduction:
Do you ever wonder how we become attached to the movies and TV shows we love? Why do new trailer releases or merchandise drops feel so exciting? While we think of ourselves as fans of these things, our attachment to these fandoms we love is a lot deeper than we think. Our attachment is shaped largely by emotional design– the ways media use music, visuals, and interactive experiences to entertain audiences and foster loyalty. While we mainly see these emotional designs when movies and shows are being promoted, its branding sticks with us in our memory and helps us distinguish it wherever and whenever we see it. Through the deliberate use of color, typography, logos, and other design elements, media creators cultivate emotional attachment, strengthen fan loyalty, and build fandom communities.
Plutchik’s Wheel of Color:

An important element in entertainment marketing that draws us to the movies and shows we love is color. While color is mainly used to help convey emotions in a movie, it also hugely helps with a film’s branding. To make an emotional connection with fans, marketing teams use Robert Plutchik’s Wheel of Emotions. This was specifically designed to help people understand the nuances of emotion and how emotions contrast with one another. Within this wheel there are eight primary emotions: joy, sadness, disgust, anger, surprise, anticipation, and trust. He also uses different colors to represent each primary emotion, making it easier to distinguish and visualize feelings. In all of this, color psychology is very important to note since certain colors can elicit a physical or emotional reaction and, in doing so, shape human behavior (Keane 2025). Color is probably the biggest element to entertainment branding as it is applied with a movie or shows typography, costumes, lighting, architecture and more. Using color within these things adds to what we feel when we see promotions of our favorite movies and shows.
How Costumes Have an Emotional Connection With Fans:


Costumes function as a form of sartorial fandom, allowing fans to translate emotional attachment into embodied identity. By wearing character-inspired designs, fans participate in the narrative world (Affuso & Scott).
Not only are costumes represent the character’s identity but it also allows audiences to show their emotional connection to movies and shows. These sartorial practices help fans express their identity, signal belonging, and help them get more involved in their fandom communities.
For example, this summer when the Descendants and Zombies Tour happened, fans of Disney’s Descendants and Zombies movies dressed up as their favorite characters. transforming the concert as a space where fans could express themselves and feel in tune with their favorite characters. One might dress as Addison with her white hair and alien outfit as they feel the connection to her story about finding where they belong or dress as Evie as a way to connect with her feminine and fashionable energy.
Colors are also a very important part of cosplay as specific color palettes help make characters more recognizable while reinforcing their emotional traits and narratives.
Experience Economy / Norman’s Three Levels of Emotional Response:

Image: https://www.geeksforgeeks.org/software-engineering/normans-three-levels-of-design/
In order to understand how emotional design fosters fandom attachment, it is important to understand the psychology behind it. A huge part of this is experience economy. Experience economy proves that not only does entertainment sell movies, shows or merchandise- it also sells immersive experiences that create emotional and memorable connections with audiences. These immersive experiences align closely with Norman’s three levels of emotional response: the visceral level, the behavioral level and the reflective level. The visceral level of design is when the viewer of the design reacts to such features based on only what they see in front of them and there is no further interpretation involved. Behavioral level of design is when designers attend to the function and use of product, such as interacting with a fan app, exploring a website, or engaging with merchandise, where the design enhances the user experience (Norman 2004). Reflective level is the highest and refers to the user’s reflections about a product. This can be before, during, and after use.
Immersive Experience Example:


Image links: https://www.youtube.com/watch?v=dIwTtWhdSio, https://disneyworld.disney.go.com/attractions/animal-kingdom/avatar-flight-of-passage/
An example of how immersive experiences activate all three levels of emotional response is the ride Avatar: Flight of Passage at Disney’s Animal Kingdom as it activates all three levels of emotional response while strengthening franchise attachment. Viscerally, people on the ride are emotionally connected as they feel the breathing of the banshee between their legs and the sensation of flying through the world of Pandora. Behaviorally, they “steer” through the air currents and respond physically to the stimulation’s world. Reflectively, people who have been on the ride leave feeling emotionally moved and really feeling like they were a part of the Avatar universe.
Typography:

While we might not realize it, typography is another way we are emotionally connected with shows and movies. When people see the titles to their favorite movies on posters, they might think that it is just the title when in reality it is a lot more than that. The typography in a movie poster is just as important as the typography you would see on a milk carton in a grocery store. The typography is its branding. By selecting fonts that align with the intended emotional experience, marketers create a powerful connection between the audience and the media. As busy creatures we want information that is relevant, quick, and easy to digest. An image invites our imagination to participate Without it, we would not foster any type of emotional connection with it. Not only is the appearance of a text an important consideration for brands, but the appearance of different fonts can also have psychological effects on the viewer (Brumberger). By choosing a particular font, brands can communicate one or more emotional moods.

Image: https://mystery-kids.fandom.com/wiki/Coraline_(Movie)
While typography is important, that combined with the logo branding of a show or a movie is a great way to emotionally connect with audiences. One good example of this is for the movie Coraline (2008). If you know this movie it is all about a 10 year-old girl named Coraline who discovers a secret door in her house to the other world. At first, she does not know it but this “perfect world” she is exposed to is full of danger. When audiences look at the font of this movie you can clearly predict and feel the uneasiness, mystery and tension that is in this movie. You can note what is important in the movie as the “o” in Coraline represents the button eyes of the other parents in the movie. Also with the “l” having a shining door, it attracts viewers to think about what could be behind the door. The cat is also important as he is the one that warns Coraline and follows her in her adventure in the other world. While typography can help us predict and feel emotions that we can feel in a film, it also gives us hints on what it can be about.

Image: https://commons.wikimedia.org/wiki/File:Stranger_Things_logo.png
Another example is the Netflix show Stranger Things which uses the ITC Benguiat font. As the show takes place in the 1980s, this font helps evoke a sense of nostalgia, while its curved details reinforce the mysterious and supernatural atmosphere of the series (Newsbreak). It also combines elements of Art Nouveau and Gothic lettering that evokes a sense of mystery and adventure that aligns perfectly with the show’s homage to 1980s pop culture and its blend of supernatural horror with coming-of-age drama (Newsbreak). By including this in their design you know what to expect in the show.

Image: https://www.actionfonts.com/hunger-games-font/
When it comes to sci-fi or futuristic films, a common font is used for those kinds of movies in Bank Gothic. This font conveys emotions and themes related to strengths, technology, seriousness and futurism. Movies that use this font include The Hunger Games, Iron Man, and XMen Origins: Wolverine. By knowing what types of fonts evoke certain kinds of emotions, entertainment companies can promote things to their audience the right way. While typography plays a huge role in connecting with fans so does merchandise, which we are about to get into.
Connecting with audiences and fandoms through merchandise:


When it comes to creating emotional connections in merchandise, a study on the Disney Store discovered something important when it comes to merchandise in entertainment. This is something very important to note as Disney is one of the biggest media companies in the world. A study specifically found that gender stereotypes are often made with the toys and merchandise they sell. Bold-colored toys, predominantly red, black, gray and brown ones and those that were action figures, building toys, weapons, or small vehicles were mainly for boys. Pastel-colored toys were predominantly pink or purple toys and those that were dolls, beauty, cosmetics, and jewelry were typified toys for girls (Mansbach).
This is important to note as this signifies how important it is to do research on the audience you are trying to draw in. For example, in the marketing of the first Descendants movie it was critical that Disney thinks about what colors girls will like as they will want to dress up as some of the characters from the movie for Halloween. This is why design decisions—such as color palettes, character silhouettes, or packaging typography—determine not only what sells, but which fan communities form around a franchise. Even before the toys and merchandise are made these are important decisions to make as it can affect their overall sales and the success of the movie. This also applies to Star Wars for boys and other franchises as well.
Music:
Music through trailers, movies and shows can also create a deep emotional connection with viewers. Because music can make us feel different emotions, it communicates meaning just like language and images. Since music can also shape emotional interpretation in film it can reinforce, expand or contradict meanings created by visual, dialogue and narration. In terms of how music can create emotion, studies have shown that the major key represents happiness and the minor key represents sadness. Just as a fast tempo can show excitement and a slow tempo shows melancholy or tension.

Image: https://www.reddit.com/r/Marvel/comments/1f51zim/do_you_prefer_the_marvel_intros_with_the_comic/
Music can also resonate with visuals that match the movie or show and allows them to make a recognizable identity with the sound. For example, the dark synth patterns that you hear in the intro to Stranger Things closely associate to the show as it is sci-fi and has a dark twist to it and the triumphant brass that is in the Marvel logo sequence give viewers a feeling of excitement. These musical signatures become part of a franchise’s branding allowing fans to identify a movie or show before any character appears on the screen (Tagg 2012).
Websites:

Image: https://www.wickedmovie.com/
Another way audiences get attached to the fandoms they love is through their websites. In order to make the websites memorable, they use the five senses — smell, touch, taste, sight, and sound. This is how we experience the world and make memories of it (Evanto). For most website visitors, the visual impact of design is the first aspect that will engage them. This is no surprise to neuroscientists, as ninety percent of information processed by the brain is visual. Research shows that the ability to recall information is much higher when there is a visual involved, when compared to an auditory-only experience.
One good example of a multi-sensory website is the Wicked movie website. When you first go onto it you are on an air balloon in the world of Wicked. In front of you the world appears as a map having Munchkinland, the Emerald City, Shiz University, Elphaba’s Retreat, and more. It also includes details of the yellow brick road. On the website, they also include the fantastical typography that you would se with the branding of the movie. The movie’s colors are also incorporated into it using green, black, gold, and pink.
When you click on one of the places, it allows the user to move around 360 degrees making them feel immersed in the world of Wicked. They also include music that goes with the setting which taps more into the users emotions when they use the site. By including all of this, it effectively taps into the emotions of their website’s user, making them feel that they are a part of the Wicked movie universe.
Conclusion:
Next time you think about your favorite movie or television show and wonder why you feel so emotionally connected to it, it becomes clear that this attachment is not accidental. Emotional design is intentional, carefully constructed through elements such as color, costuming, music, merchandise, and interactive websites. Together, these design choices work to create a sense of identity and belonging, allowing audiences to move beyond passive viewership and become emotionally invested members of a fandom. As entertainment franchises continue to expand across social media, live events, and interactive platforms, emotional design will play an even greater role in shaping how future fandoms are formed and sustained.
Citations:
Affuso, E., & Scott, S. (2023). Introduction: Fandom, But Make It Fashion. In E. Affuso & S. Scott (Eds.), Sartorial Fandom: Fashion, Beauty Culture, and Identity (pp. 1–16). University of Michigan Press. http://www.jstor.org/stable/10.3998/mpub.12315327.5
Astriata. (2024, October 17). How multi-sensory web design can improve the user experience. https://astriata.com/how-multi-sensory-web-design-improves-user-experience/ (Module 4)
Auster, C., & Mansbach, C. (2012). The Gender Marketing of Toys: An Analysis of Color and Type of Toy on the Disney Store Website. Sex Roles, 67(7–8), 375–388. https://doi.org/10.1007/s11199-012-0177-8
Boone, J. (2023, December 20). Iconic sci-fi fonts from Classic Movies (and how to choose your own). Frame.io Insider. https://blog.frame.io/2017/12/11/iconic-sci-fi-fonts-movies/
Clark-Keane, C. (2025, April 28). 8 ways to use color psychology in marketing (with examples). WordStream. https://www.wordstream.com/blog/ws/2022/07/12/color-psychology-marketing (From Module 3)
Inspiration. (n.d.). 9 iconic typefaces in movies and TV – from stranger things to napoleon dynamite. NewsBreak. https://www.newsbreak.com/creative-bloq-525073/3943953631530-9-iconic-typefaces-in-movies-and-tv-from-stranger-things-to-napoleon-dynamite
IxDF – Interaction Design Foundation. (2025, December 4). Putting some emotion into your design – plutchik’s wheel of emotions. The Interaction Design Foundation. https://www.interaction-design.org/literature/article/putting-some-emotion-into-your-design-plutchik-s-wheel-of-emotions (From Module 3)
Noad, B., & Barton, G. (2020). Emotion Resonance and Divergence: a semiotic analysis of music and sound in “The Lost Thing” an animated short film and “Elizabeth” a film trailer. Social Semiotics, 30(2), 206–224. https://doi.org/10.1080/10350330.2018.1543115
Storytelling secrets for creating images that connect. Yotpo. (2025, August 19). https://www.yotpo.com/resources/5-visual-storytelling-secrets-to-improve-your-marketing-images/ (Module 6)
The psychology of fonts: How to choose fonts that evoke emotion. (n.d.-b). https://elements.envato.com/learn/the-psychology-of-fonts-fonts-that-evoke-emotion (From Module 3)
























